Keyboards

Why do computer manufactures create keyboards using symbols instead of descriptive text?  I am currently training some basic users on Word and Excel.  The biggest issue I have is explaining the keyboard layout.  The young generation have grown up with the keyboard and know it well, however the over 40's have no idea.  It is just an extra barrier to them and an excuse not to learn.

Tailored Training

How good is a tailored training session?  I have just completed a one to one session with a PA, she arrived with all her data and issues.  We worked through them one by one solving each problem and saving the correction.  She left with information that saves time, creates a standard scheme of work and the ability to automate her whole business process. 

She felt great I felt great and there was not a script in sight.

Customise training sessions

I have recently gone and am still going through a bit of a metamorphosis in the way I deliver training sessions. Gone is the structured session following a lesson plan stating goals and objectives, in is a learner reactive approach.

It is much harder to achieve as a trainer but seriously more beneficial as a learner. How does it work?

I have loose structure to start with and a lot of useable examples from a range of levels and experience. The learner is interviewed prior to the session starting, sometimes on the day, with the aim of identifying skill gaps and potential time saving procedures. The sessions are far more interactive and job specific. It is limited to smaller groups and usually from the same company but it really works, even though it breaks a lot of the more established training conventions a better service is delivered.

What Christians

Why do Christians use their faith to excuse impolite abnormal irrational behaviour?  It's not Christian? Oh really, I thought it was you being ignorant.  I didn't realise that you are taught to be like that in the Bible.  Is that true?  Of course not, people make rules for themselves to suit themself.  God didn't, Jesus didn't and we shouldn't churches are full of self-righteous people sitting in judgement of others, people nodding in agreement with the pastor but not identifying anything spoken about to their own position.  They see faults only in others.  God help us all.

PC brigade

wwwWhat has gone wrong with people, when did everyone decide to judge everyone from a self-righteous position based on a holier than thou attitude towards anyone caught out making a mistake or a public slip.  People need to get real.  Call a spade a spade say what you mean, tell people if you’re offended, don't mumble about it.  Alternatively we can all go on courses to learn how to be nice.

The Learnig Cycle

Having received over 80 comments on ”Does training work”? I believe the learning cycle should be as follows:




Identify a need through Training Needs Analysis and on the job assessments

Agree a plan and timescale with management

Agree outcomes and timescales for implementation

Attend a tailored training session that provides after course support

Apply new skills to the workplace

Management to carry out on the job assessment and measure improvement if any

Apply a cost benefit to the process and advertise the results




http://www.itseasy.co.uk/